Regular maintenance includes cleaning the lens and mirrors, checking the alignment of the laser beam, ensuring proper ventilation, and lubricating moving parts as needed. Always refer to the user manual for specific maintenance instructions.

First, check the power supply and ensure all connections are secure. Inspect the lens and mirrors for dirt or damage. If the issue persists, consult the troubleshooting section of the user manual or contact our customer support team for assistance.

Our machines range from $500 for entry-level models to $3,000 for advanced models with higher power and larger engraving areas. Prices vary based on features, power output, and engraving area size.

Delivery typically takes 5-10 business days within the continental US. International shipping may take longer, depending on the destination and customs clearance.

Our warranty covers manufacturing defects and hardware malfunctions for one year from the date of purchase. It does not cover damage caused by misuse, improper maintenance, or unauthorized modifications.

Our machines vary in specifications, but common features include laser power ranging from 5W to 40W, engraving areas from 12×12 inches to 20×28 inches, and compatibility with software like LightBurn and LaserGRBL. Check the product page for specific details.

Yes, our machines are compatible with popular third-party software like LightBurn and LaserGRBL. However, we recommend using the included software for optimal performance and support.

Yes, as long as you follow safety guidelines. Always use the machine in a well-ventilated area, wear protective eyewear, and avoid engraving materials that release toxic fumes. Keep children and pets away during operation.

Yes, we provide comprehensive customer support, including setup guides, video tutorials, and a dedicated support team available via email or phone to assist with any issues you may encounter.